Effective Date: October 1, 2025
1. Introduction
Solyte Bio LLC (“Solyte Bio,” “we,” “us,” or “our”) is committed to safeguarding the privacy and data security of our customers and research partners. This Privacy Policy explains how we collect, use, and protect information provided by visitors and purchasers on our website.
This policy applies exclusively to our operations within the United States and is intended only for qualified research professionals, laboratories, and institutions purchasing products for laboratory research use. Solyte Bio products are not intended for human or animal use, and we do not knowingly collect information from minors or general consumers.
2. Scope of Use and Intended Audience
Our website and products are designed exclusively for laboratory, institutional, and research professionals. Any attempt to use our platform for personal, medical, or consumer purposes is a violation of our Terms and Privacy Policy.
Solyte Bio does not sell products for human or animal consumption and does not collect or process health, biometric, or other sensitive personal data covered under consumer privacy regulations.
3. Information We Collect
When you create an account or place an order, we may collect the following types of information:
- Identification details: name, organization, and contact information
- Account data: email address, billing/shipping address, and institutional affiliation
- Transaction information: order details, payment verification, and shipping records
- Technical data: browser type, IP address, device identifiers, and usage patterns
Payment information is handled securely by our trusted third-party processors. Solyte Bio does not store complete credit card numbers or CVV codes.
4. How We Use Information
We use the information collected to:
- Verify purchaser eligibility and compliance with research-only requirements
- Process and fulfill orders
- Communicate about the account or order status
- Improve the functionality, security, and reliability of our website
- Comply with applicable legal and regulatory requirements
Solyte Bio does not use your information for consumer marketing purposes, nor do we sell, rent, or license any customer data for promotional use.
5. Cookies and Analytics
We use cookies and analytics tools to ensure proper system performance, improve functionality, and detect fraudulent or unauthorized activity. These tools collect limited, non-sensitive technical data such as browser type, IP address, and general usage metrics.
We do not use behavioral tracking, personalized advertising, or retargeting technologies.
You can configure your browser to block or delete cookies; however, doing so may affect site functionality.
Some browsers include a “Do Not Track” (DNT) setting. While Solyte Bio respects user privacy preferences, there is currently no consistent industry standard for DNT responses. For more information about DNT, visit allaboutdnt.com.
6. Disclosure of Information
We may share limited data with trusted third-party providers that support our operations—such as payment processors, logistics companies, and compliance vendors. These providers are bound by confidentiality agreements and may not use your data for any purpose other than fulfilling contracted services.
Information may also be disclosed when required by law, court order, or to prevent fraud or misuse of our platform.
7. Data Security
Solyte Bio employs industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. This includes encrypted communication, access control measures, and secure data handling practices.
While we strive to maintain a secure environment, no online platform is completely immune to risk. You use our site and services at your own discretion and acknowledge that data transmission over the internet cannot be guaranteed to be fully secure.
8. Data Retention
We retain account and transaction data as long as necessary to comply with legal, tax, and operational obligations. When information is no longer required, it is securely deleted or anonymized.
9. Access and Control
Qualified research purchasers may request to review or correct their account details by contacting our compliance team. Solyte Bio reserves the right to verify the identity and eligibility of the requester.
Because our platform operates solely within a research and institutional context, general consumer data requests (such as those under state consumer privacy laws) may not apply.
10. Children’s Data
Solyte Bio does not sell to minors and does not knowingly collect or store personal data from individuals under 21 years of age. Accounts or orders found to be created with false information will be terminated, and all related data will be permanently deleted.
11. Policy Updates
We may periodically update this Privacy Policy to reflect operational or legal changes. Updates will be posted on this page with a revised effective date. Continued use of our site after updates constitutes your acceptance of the revised policy.
12. Contact
For questions regarding this Privacy Policy or our data practices, please contact:
Solyte Bio LLC
Attention: Compliance & Legal
Email: support@solytebio.com
Address: Boise, ID, USA